Frequently Asked Questions

Please read our FAQ before sending us a message.

We provide a variety of pet food including dog food, cat food, and specialized diets like prescription diets for pets with specific health needs.

Yes, we offer prescription diets for both dogs and cats to cater to specific dietary requirements as prescribed by veterinarians.

We offer a wide range of products for birds, including food, health supplements, cages, toys, and perches to ensure your bird’s well-being.

Yes, we stock food, treats, toys, and hygiene products for small pets like hamsters, guinea pigs, and rabbits.

We accept payments via Mobile Money, VISA, and MasterCard for a secure and convenient shopping experience.

Delivery charges are calculated based on the destination and are displayed at checkout for your convenience.

Yes, we have a return policy in place for damaged or defective products. Please refer to our returns section or contact us directly for assistance

Yes, we have a variety of aquarium supplies, including water treatments, pumps, filters, heaters, and decorative accessories for ponds and fish tanks.

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